ClearPsych, LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal and health information. This Privacy Notice explains how we collect, use, safeguard, and disclose information when you use our telepsychiatry services.

1. Information We Collect

We may collect personal and health information, including but not limited to:

* Name, date of birth, contact details

* Medical history, treatment information, and clinical notes

* Insurance and billing information

* Electronic communications between you and your provider

All information collected is the minimum necessary to provide safe and effective care.

2. Use of Information

We use your information solely for the purposes of:

* Delivering psychiatric and telehealth services

* Coordinating care with your consent

* Billing and payment processing

* Meeting legal, regulatory, and compliance obligations

We do not sell, rent, or trade your personal information to third parties.

3. Disclosure of Information

Your information is **not disclosed to any third party** without your express written authorization, except in circumstances required or permitted by law, such as:

* Emergencies involving imminent risk of harm to you or others

* Reporting suspected abuse, neglect, or exploitation

* Compliance with court orders, subpoenas, or legal investigations

* Public health and safety reporting as required by law

Any disclosure will comply with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws.

4. Data Protection and Security

We employ administrative, physical, and technical safeguards designed to protect your information, including:

* HIPAA-compliant encrypted telehealth platforms

* Secure electronic health record (EHR) systems

* Restricted access to patient files on a need-to-know basis

* Regular review and monitoring of our data security practices

While we take all reasonable steps to safeguard your data, no system is 100% secure. By using our services, you acknowledge and accept this inherent risk.

5. Your Rights

You have rights under HIPAA and applicable state law, including the right to:

* Access and obtain a copy of your health record

* Request corrections to your record

* Request restrictions on certain disclosures

* Receive an accounting of disclosures made

* Revoke consent for use/disclosure of your information (to the extent permitted by law)

Requests to exercise your rights must be submitted in writing to our Privacy Officer.

6. Telehealth Specific Privacy

When participating in telepsychiatry sessions, you are responsible for ensuring that your chosen location provides adequate privacy. We recommend using a secure, private internet connection and avoiding public or unsecured networks whenever possible.

7. Changes to This Notice

We reserve the right to amend this Privacy Notice at any time. Updates will be posted on our website with the effective date indicated above.